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Guillermo Diaz Jr.

Senior Vice President and Chief Information Officer

Cisco IT

Guillermo Diaz, Jr., is responsible for Cisco’s global Information Technology organization and services. The focus is on transforming the overall IT experience by strengthening foundational business capabilities; enabling new business models such as service, software, and SaaS; and accelerating innovative business outcomes for Cisco customers, partners, and employees.

Guillermo is a primary leader of the Cisco Diversity Council and the executive sponsor of Conexión, Cisco’s Hispanic/Latino employee resource network.

Since joining the company in 2000, Guillermo has been a major driver of the development of Cisco’s world-class IT organization by leading initiatives to build and manage significant business foundations. These include the Cisco IT infrastructure, network and management systems, enterprise resource planning (ERP), large-scale platforms, and Cisco’s Internet and intranet network foundations: Cisco.com and Cisco Employee Connection. Additionally, he has led primary business IT application areas such as Cisco’s $45B+ electronic commerce, technical services, professional services, service sales and marketing, customer service, Cisco Capital, and cloud/SaaS platforms.

Prior to Cisco, Guillermo held senior IT leadership positions with some of Silicon Valley’s most respected companies, including Director of Global Network Services for Silicon Graphics, Senior Director of IT for Intelligent Electronics (Ingram Micro), and Manager of Telecommunications for Alza Corporation. He began his career in telecommunications with the U.S. Navy, where a military scholarship led to his bachelor of science degree in business administration from Regis University in Colorado.

Guillermo is the recipient of the 2015 Hispanic IT Executive Council (HITEC) “Estrella of the Year” award for outstanding individual leadership in the information technology field. He was also honored as one of 100 CIO/CTO Leaders in STEM. In addition, he has been recognized by the Silicon Valley Business Journal as 2014 Best CIO Community Champion and as one of the Top Hispanics in IT from 2009-2014 by HITEC. Other awards include the National Eagle Leadership Award in 2010 and CIO Magazine’s “Ones to Watch” Award in 2007.

Guillermo lives in the San Francisco Bay Area with his wife and four children.

Articles

February 22, 2019

EXECUTIVE PLATFORM

Cycle of Talent: Key Strategies for Closing the IT Talent Gap

Technology is foundational to every business transformation, across virtually every sector. It doesn’t matter if you are in retail, technology, energy, or another industry, technology is changing our world — and fast. So, what do I discuss with my peers from other companies when we get together — Cl…

November 28, 2018

INSIDE CISCO IT

El Futuro de TI: El Quién, Cómo, Qué y Por qué

¿Qué se te viene a la mente cuando escuchas El Futuro de TI?  Tú respuesta depende probablemente de tu posición en la empresa. Si estás en TI, probablemente piensas en las tecnologías que estás investigando o comenzando a implementar como: nube nativa, inteligencia artificial, aprendizaje automático…

September 12, 2018

EXECUTIVE PLATFORM

The Cisco Blueprint Studio: Sharing the Cisco on Cisco Story with Our Customers

As I meet more and more with our customers and partners, it’s clear that regardless of what industry you are in (retail, medical, agriculture, etc…) every company is becoming a technology company. Cisco’s role in IT is increasingly challenging. Not only do we need to keep the lights on, but we also…

February 12, 2018

EXECUTIVE PLATFORM

Future IT: The Who, How, What, and Why

What comes to mind when you hear “Future IT”? Your answer probably depends on your role. If you’re in IT, you might think of the technologies you’re researching or starting to deploy: cloud-native, artificial intelligence, machine learning, bots, Internet of Things, and—always top of mind—security.…

November 4, 2016

DIGITAL TRANSFORMATION

Cisco’s IT Blueprint for Digital Transformation

Digital transformation is changing the landscape of business today and no company, regardless of industry, size, or location is immune from the pressure of these rapid changes. iframes are not supported by your browser. When I speak with customers, they understand the need to transform, however one…